Water stain on the ceiling under the upstairs bathroom
Their note
We fixed his roof last week. This one looks like plumbing, not the roof.
Hi Kevin, this is Pine Valley Plumbing. Summit Roofing passed along the water stain under your upstairs bathroom. We can take a look Thursday between 1 and 3. Does that work?
Hi Dana, this is Pine Valley Plumbing. Saw your Angi request about the hot water, sorry you’re dealing with that. We can come Tuesday between 10 and 12. Does that work?
Tuesday 10 to 12 works, thanks!
Great. What’s the address for the visit?
14 Birch Lane
You’re all set for Tuesday, 10 to 12, at 14 Birch Lane. See you then!
Your agent is handling Dana
MB
Marcus Bell
(555) 019-6630Booked · Today 1–3
Today · 9:29 AM
Call · 1:48Marcus called · your agent answered
MarcusWater is coming in around the sump pump in the basement.
That sounds urgent. A tech can be there today between 1 and 3. Want it?
MarcusYes please, as soon as you can.
You’re booked for today, 1 to 3, at 102 Lake Street.
Pine Valley Plumbing: You’re booked for today, 1 to 3, at 102 Lake Street. Mike is on his way after his current job.
Team only · Alert to Mike, on call
Emergency at 102 Lake Street: water coming in around the sump pump. Booked today 1–3.
Your agent is handling Marcus
PS
Priya Shah
(555) 011-4097Waiting on Priya
Today · 9:00 AM
Campaign · Water Heater Check
Hi Priya, it’s Pine Valley Plumbing. It’s been about a year since we looked at your water heater. Want us to check it next week?
Sure
I have Wednesday 1 to 3 or Friday 9 to 11. Which works better?
Your agent is handling Priya
CM
Carla Mendes
(555) 015-3307 · carla.m@example.comWaiting on Carla
Today · 8:50 AM
New leadWebsite form
Service
Water damage repair
Note
I need a written estimate for my insurance claim.
Hi Carla, this is Pine Valley Plumbing. Thanks for reaching out. We can write that up for your insurance. I have Thursday 9 to 11 or Monday 10 to 12 for someone to come take a look. Which works better?
Thank you! They need it by Friday
Then Thursday 9 to 11 gets it to you in time. Want me to book it?
Hi Tom, thanks for reaching out about the kitchen drain. The price depends on what the tech finds, and they’ll confirm it with you before starting. I have Thursday morning open. Want it?
Thursday morning works
You’re booked Thursday, 8 to 10. What’s the address?
22 Orchard Street
Got it. See you Thursday!
Email
Booked: Thursday 8–10
Hi Tom,
You’re booked Thursday between 8 and 10 at 22 Orchard Street for the kitchen drain. Just reply here if anything changes.
Pine Valley Plumbing
Your agent is handling Tom
ER
Elena Ruiz
elena.ruiz@example.comBooked · Mon 2–4
Yesterday · 11:05 AM
New leadWebsite form
Email
elena.ruiz@example.com
Service
Leaky faucet
When
Next week
Email
Your leaky faucet
Hi Elena,
Thanks for your request about the leaky faucet. We can come Monday between 2 and 4. Does that work for you?
Pine Valley Plumbing
Email
Re: Your leaky faucet
Perfect, see you then. The side door is easiest.
Email
Re: Your leaky faucet
You’re all set for Monday, 2 to 4. We’ll use the side door. See you then!
Pine Valley Plumbing
Your agent is handling Elena
RD
Ray Donnelly
(555) 018-7745Done
Monday · 3:40 PM
Job done · Sewer line inspection
Thanks for having us today, Ray. If you have a minute, would you leave us a quick Google review? It helps a lot.
Left you 5 stars! Tell Mike thanks for squeezing me in
You turned your agent off for Ray
Means a lot, Ray. I’ll tell him. Say hi to Linda for us.