Training

A few steps, then it texts and books.

Switching from another tool? Turn your follow-ups into powers. Switch to Nonstop

What problem are we solving today?
Tap the ones you want in order of priority.
What you’ll set up
1. Verify your businessTo do
2. Name your robot and pick its voiceTo do
3. Where your leads come inTo do
4. Connect the software you useTo do
5. Your jobs and who does eachTo do
6. Your booking rulesTo do
7. Join the NetworkTo do
8. Quiz your robotTo do
Carriers take about 5 business days to approve it.
Your website
- Texting checkbox on your form
- Texting terms
- Privacy policy, texting section
- Your legal name, in your footer
Your business
From your website and Google listing
Business type
EIN
Industry
Website
Address
Google review link
Where it works
United States and Canada

Who the carriers reach
, ··
- pinevalleyplumbing.com loads
- 9 digits, as the IRS writes it
- The carriers match it to your EIN
- At your website’s own domain
Brand
Business
Pine Valley Plumbing LLC
EIN
12-3456789
Website
pinevalleyplumbing.com

Your robot’s number
Messaging service
Pine Valley Plumbing

Caller ID name
15 of 15
What your texts are for
Your robot wrote these to pass the carriers. Changing them can get you turned down.

Use case
Customer care and marketing
What they’re for
Pine Valley Plumbing texts people who ask for a quote or book a job: to answer their questions, set and confirm visits, and follow up after.
How people opt in
The texting checkbox on pinevalleyplumbing.com/contact
Sample text 1
Hi Dana, it’s Pine Valley Plumbing. We can come Tuesday 8–10 for your water heater. Does that work?
Sample text 2
Pine Valley Plumbing: Mike is on his way, about 20 minutes out.
Sample text 3
Hi Dana, it’s Pine Valley Plumbing. It’s been a year since we cleaned your drains. Want us to check them this month? Reply STOP to opt out.
Opt-in
START, YES · “Pine Valley Plumbing: thanks for reaching out! We’ll text you about your request. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.”
Opt-out
STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT · “You’re unsubscribed from Pine Valley Plumbing texts. No more messages will be sent. Reply START to resubscribe.”
Help
HELP, INFO · “Pine Valley Plumbing: for help, email sam@pinevalleyplumbing.com. Msg & data rates may apply. Reply STOP to opt out.”
- Each one names your business
Your phone number
Which number will customers call?
Your robot’s number is (555) 201-4417. Send your calls to it:
Your phone company

On your Verizon phone, dial *72 555 201 4417 and press Call.
To stop forwarding, dial *73.
From Verizon: Call Forwarding FAQs

Your robot answers your calls. Texts still go to your phone until you move your number.
Your number
Name on the account
Service address
Account number
On your phone bill.
Transfer PIN
Cell numbers need one from your phone company. It isn’t your voicemail PIN.
Your latest bill
It shows the number is yours.

We’ll email you a form to sign at sam@pinevalleyplumbing.com.

Usually 5 to 15 days. Until then your robot uses its own number.
Texts from your number start once you’re approved for texting.
Your robot answers at (555) 201-4417Done
Your robot got 0 of 10 right.
CustomerDo you do tankless?
What it knows
From your website and Google listing, and what you’ve taught it
- Drain cleaning from $149. Water heaters installed from $1,450. Leaks, toilets and faucets too.
- Serves Pine Valley, Cedar Falls, Oak Ridge, Millbrook and Riverton.
- Open Monday to Saturday, 7 to 5. Burst pipes after hours too.
- Answers: “Pine Valley Plumbing, how can we help?”
- Doesn’t do septic or sewer line replacement.

Want a hand? We’ll set it up with you on one call. $1,000 onboarding deposit. Book a setup call

You’re adding a second company

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Piper

Books the Job

Follow-Up Until They Answer

Try your robot

Terminal

Training

What problem are we solving today?

What you’ll set up

Your website

Your business

Brand

Your robot’s number

What your texts are for

Your phone number

What it knows